Thursday 30 December 2010

New Car Dealerships: Business Intelligence UK: Edward George Bond of So...

Edward George Bond of Southampton: 'We are trying to trace any relatives of the above named gentleman who passed a..."

New Car Dealerships: Which? Survey Best New Car Dealers for Sales/Servi...

Which? Survey Best New Car Dealers for Sales/Servi...: "For the sixth straight year, Lexus wins this award, according to the independent buyers guide, Which? What might surprise you more, is that..."

Business Intelligence UK: Business Intelligence UK: Business Intelligence UK...

"Why do your customers buy from you (part 2): 'A simple enough question. You may THINK you know why they chose to g...'"

Thursday 23 December 2010

Business Intelligence UK: Business Intelligence UK: Why do your customers bu...

Why do your customers buy from you (part 2): 'A simple enough question. You may THINK you know why they chose to g..."

Business Intelligence UK: New Car Dealerships: Which? Survey Best New Car De...

"Which? Survey Best New Car Dealers for Sales/Servi...: 'For the sixth straight year, Lexus wins this award, according to the independent buy..."

Business Intelligence UK: Business Intelligence UK: Residential refurbs cost...

Business Intelligence UK: Business Intelligence UK: Residential refurbs cost...: "Residential refurbs costing £1m+: 'Hi all, my client specialises in doing interior fitouts (Home-Creation) for new builds and refurbishments..."

Business Intelligence UK: Investigations Newsletter

Investigations Newsletter: "Investigations Newsletter Does someone owe you money and now you don’t know where they are? Have you fallen foul of a rogue trader or a sca..."

Wednesday 22 December 2010

New Car Dealerships: New Car Dealerships: New Car Dealerships: New Car ...

The luxury end of the New Car Market - Full of ord...: 'If your sales team are not talking to your ideal Audi demograph..."

Business Intelligence UK: Business Intelligence UK: Why do your customers bu...

Why do your customers buy from you (part 2): 'A simple enough question. You may THINK you know why they chose to g..."

Business Intelligence UK: New Car Dealerships: Which? Survey Best New Car De...

Which? Survey Best New Car De...: "Which? Survey Best New Car Dealers for Sales/Servi...: 'For the sixth straight year, Lexus wins this award, according to the independent buy..."

Tuesday 21 December 2010

Crazy unfair dismissal case to hit the headlines soon...

Is the employer right to sack someone before they have been found guilty of murder..?
 
Or is he being sacked for having an affair with a married woman..?
 
Crazy unfair dismissal case to hit the headlines:
 
AstonCovert
Investigations, evidence gathering and indepth background checks
We work with solicitors and HR departments to get you the information you need, UK wide.
 

Investigations Newsletter

Investigations Newsletter


  • Does someone owe you money and now you don’t know where they are?
  • Have you fallen foul of a rogue trader or a scammer?
  • Are you about to go into a business agreement and need a full, indepth background check undertaken?
  • Are you trying to locate someone or a company?
  • Do you suspect that a friend is upto no good, but need evidence?
We have 15+ years experience tracing missing people, usually for fraud or probate reasons.
All enquiries and work are subject to absolute discretion and confidentiality.
We are a national company (with an office here in Berkshire) who specialise is gaining evidence and information for our clients.
Much of our work comes from solicitors or HR professionals, but we are finding that very few fraud or tracing cases ever come to light because people don’t know who to turn to.
We can work on either an hourly, daily or project rate.
We always talk to our clients prior to instruction, so that they are fully aware of the costs, timescales and likely outcomes before they spend any money.
Contact us today to see if we can help.
info@astoncovert.com

Business Intelligence UK: Investigations and evidence gathering..

Investigations and evidence gathering..: "Much of my work comes via solicitors. Employment, debt recovery, corporate and theft/fraud issues. By using my services, solicitors can not..."

Monday 20 December 2010

New Car Dealerships: New Car Dealerships: Business Intelligence UK: Mal...

Malcolm William Archer: 'I am trying to find any relatives of the above gentleman. Malcolm William Archer Passed a..."

New Car Dealerships: Business Intelligence UK: Edward George Bond of So...

Edward George Bond of Southampton: 'We are trying to trace any relatives of the above named gentleman who passed a..."

New Car Dealerships: Which? Survey Best New Car Dealers for Sales/Servi...

Which? Survey Best New Car Dealers for Sales/Servi...: "For the sixth straight year, Lexus wins this award, according to the independent buyers guide, Which? What might surprise you more, is that..."

Business Intelligence UK: Residential refurbs costing £1m+

Residential refurbs costing £1m+: "Hi all, my client specialises in doing interior fitouts (Home-Creation) for new builds and refurbishments costing at least £1m. Part of my w..."

Business Intelligence UK: Business Intelligence UK: Business Intelligence UK...

Appointment generation service...: 'Does your business rely on face 2 face sales? Does your business model require..."

Business Intelligence UK: Business Intelligence UK: Business Intelligence UK...

Do you have a database of clients or contacts, but...: 'We have experience in contacting people on corporate datab..."

Business Intelligence UK: Investigations and evidence gathering..

Investigations and evidence gathering..: "Much of my work comes via solicitors. Employment, debt recovery, corporate and theft/fraud issues. By using my services, solicitors can not..."

Saturday 18 December 2010

Investigations and evidence gathering..

Much of my work comes via solicitors.
Employment, debt recovery, corporate and theft/fraud issues.

By using my services, solicitors can not only give their clients an extra level of service, but also earn an extra revenue stream. This way, everyone wins. I bill you at my rate, and you bill the client at your higher rate.

The classic cases are when an employee suspects that an employee is misbehaving. Often it is to do with sick or garden leave, or when an employee is improving their golf swing on company time.
We might carry out an indepth background check initially and follow it up with covert surveillance if necessary, to the evidence.
We now try to advise corporate to undertake indepth background checks on new employees...it is much cheaper than hiring the wrong candidate.

Asset checking prior to suing is also a big part of our work, often in family cases where assets are thought to have been hidden.

In these tough times, debt recovery is becoming more and more important, and we have 15 years experience finding these people...worldwide.

Fraud and theft is an enormous issue for business owners. They need to know who will help them gather the evidence in a discreet and professional manner.

I am based here in Berkshire, but have office around the country.

Contact us for more information.

http://www.astoncovert.com/
http://www.thecovertagency.eu/

Thursday 16 December 2010

Business Intelligence UK: Why do your customers buy from you (part 2)

Business Intelligence UK: Why do your customers buy from you (part 2): "A simple enough question. You may THINK you know why they chose to give you their business, but until you ask them you dont know....and the ..."

Business Intelligence UK: Business Intelligence UK: Do you have a database o...

Business Intelligence UK: Do you have a database of clients or contacts, but...: 'We have experience in contacting people on corporate datab..."

Business Intelligence UK: Business Intelligence UK: Appointment generation s...

Business Intelligence UK: Appointment generation service...: 'Does your business rely on face 2 face sales? Does your business model require ..."

Business Intelligence UK: Business Intelligence UK: Still unsure about pre-e...

Business Intelligence UK: Still unsure about pre-employment screening..?: 'How much do you know about your new employees..? I have attached ..."

Business Intelligence UK: New Car Dealerships: New Car Dealerships: Business...

Business Intelligence UK: Residential refurbs costing £1m+: 'Hi...'"

Business Intelligence UK: Business Intelligence UK: Business Intelligence UK...

Business Intelligence UK: Edward George Bond of So...: 'We are trying to trace any relatives of the above named gentleman who passed a...'''..."

Business Intelligence UK: Business Intelligence UK: Business Intelligence UK...

Business Intelligence UK: Investigations bulletin....: 'Investigations Newsletter Are you searching for a lost love, an old school friend or..."

Business Intelligence UK: New Car Dealerships: New Car Dealerships: Business...

Business Intelligence UK: Meter readers, gas/electricity engine...'"

Business Intelligence UK: Business Intelligence UK: Business Intelligence UK...

Business Intelligence UK: Malcolm William Archer: 'I am trying ...'"

Business Intelligence UK: Business Intelligence UK: New Car Dealerships: New...

Business Intelligence UK: New Car Dealerships: "Sales/Customer Service levels...: 'New 'I have been carrying out some research on new car dealerships h...''"

Business Intelligence UK: Business Intelligence UK: New Car Dealerships: New...

Business Intelligence UK: New Car Dealerships:Why do your customers buy (or...: 'Do you have customers a..."

Business Intelligence UK: Business Intelligence UK: New Car Dealerships: Loo...

Business Intelligence UK: Looking for High Net Worth In...: 'Historically we are an investigations company, but we real..."

Business Intelligence UK: Business Intelligence UK: Business Intelligence UK...

Business Intelligence UK: The luxury end of the New Car Market - Ful...''"

Business Intelligence UK: Business Intelligence UK: New Car Dealerships: Bus...

Business Intelligence UK: Prospect identification and lead generation: 'We have recently ...'"

Thursday 9 December 2010

Business Intelligence UK: New Car Dealerships: Business Intelligence UK: Pro...

Business Intelligence UK: New Car Dealerships: Prospect identification and lead generation: 'We have recently ..."

Thursday 2 December 2010

Friday 19 November 2010

Edward George Bond of Southampton

We are trying to trace any relatives of the above named gentleman who passed away on 23 February 2010 without leaving a Will.
His last known address was in Southampton and we need to know who should inherit his estate, hence the probate search.

If you can help in any way, please get in contact..

Investigations bulletin..

Investigations Newsletter

  • Are you searching for a lost love, an old school friend or family member?
  • Does someone owe you money and now you don’t know where they are?
  • Have you fallen foul of a rogue trader?
  • Is someone at your work place feigning sickness, leaving you to do all their work?
  • Are you aware of a theft or fraud at work, but don’t know how to bring it to the attention of the boss?
We have 15+ years experience tracing missing people, usually for fraud or probate reasons.
We are a national company (with an office here in Berkshire) who specialise is gaining evidence and information for our clients.
Much of our work comes from solicitors or HR professionals, but we are finding that very few fraud or tracing cases ever come to light because people don’t know who to turn to.
We can work on either an hourly or daily rate.
We always talk to our clients prior to instruction, so that they are fully aware of the costs, timescales and likely outcomes before they spend any money.
Contact us today to see if we can help.
info@astoncovert.com
If you no longer wish to receive these newsletters, just reply with ‘unsubscribe’ in the subject box.

Monday 15 November 2010

Saturday 6 November 2010

Thursday 4 November 2010

AstonCovert Services

Hi all,

I hope you are well..just a short note to let you know that my work could help your clients in a number of ways:

1) Indepth background checks on individuals and companies. It is vital to know as much as possible about people you want to work with, employ or to check tradesmens credentials.
2) We trace missing people...usually for fraud or probate reasons but not always.
3) We also run a Prospect Identification and Lead Generation service for small companies. This means we find out who you should be talking to at a company, and gauge how warm they would be to an approach.
4) Customer Experience Evaluation. We contact your clients, and ask them why they bought from you, and what you could do better...vital information.
5) Database Cleansing and Management. We make your system for collating clients' info more user friendly and make it work for you.

Using projects 4 and 5 above means you dont have to spend money advertising !

If this sounds ok, maybe we should meet for coffee somewhere and have a chat..?
http://www.astoncovert.com/
http://www.thecovertagency.eu/
http://www.happycustomers.info/

Tuesday 26 October 2010

Meter readers, gas/electricity engineers performance audits..

Do you employ meter readers or engineers who visit customer premises (residential or business)?

Gas/electricity meter readers
Gas/electricity engineers
Satellite TV engineers/installers

How do you know what they are doing when out in the van?
Do they represent your company in the correct manner?
Do they follow safety proceedures?
How do they interact with your customer?

We have experience of carrying out thousands of covert engineers visits and reporting the facts to our clients.
Your challenge is how to measure that customer experience.

If you can supply us with the engineers job description, we can then measure their performance from the customers point of view.

As I understand it, there are four key areas by which engineers are measured:

1) Productivity (how many jobs they complete)
2) Customer experience (how they are scored by the customer)
3) Sales leads generated (do they identify possibilities for extra revenue)
4) Behaviour (both customer facing and managers reports)

Clearly, by having one of our consultants in a number of homes where meters are to be read/installed/maintained/fixed, we can then supply you with the information you need. You can then adapt and alter your training programme to address the issues raised.

One area of concern is that engineers are finishing a job and then sitting in the van, giving themselves an extra rest period, before informing you that the job had been completed.

As with any engineer who is working remotely, the opportunity of an extra rest period or short cut will appear very attractive and tempting. Being remote, he assumes the office will never know.

Of course having a Manager watch over him will remove this temptation, but who watches over the managers? In previous projects we have even witnessed verbal harrassment between manager and engineer, and been able to provide statements and footage for a tribunal.

The engineer might be expected to complete 4-6 jobs in a day, but what is expected of the Manager?

Want to find out more about what your engineers are really doing?

Contact http://www.astoncovert.com/ for more details

Monday 25 October 2010

Friday 22 October 2010

Residential refurbs costing £1m+

Hi all,
my client specialises in doing interior fitouts (Home-Creation) for new builds and refurbishments costing at least £1m.
Part of my work involves finding High Net Worth Individuals for clients, but in this case, my client wants HNWI's who have recently moved into a large new property or had one built and need an interior designer to fit out the whole property.
My question is: how do I get to these HNWI's when they have just purchased a large property on which they will spend at least £1m to create their perfect home ?

Residential property solicitors ?

High end estate agents ?

Architects ?

Footballers agents?

Any ideas..?

AstonCovert

Andy

Thursday 21 October 2010

Prospect identification and lead generation

We have recently completed a project for a local company who asked us to identify who their buyer is at a number of large companies.
My client stated some business types (IT/Mobile phones/Pharma) as ideal targets and gave me a geographical area to work within.
Using our investigations and sales backgrounds, we were then able to supply the information within a week.
Not only did we supply the names and contact details, but also highlight how warm each prospect was, who had a specific immediate requirement and who had an incumbent supplier.
40% (4 of 10) of the prospects I supplied had an immediate requirement.
The remaining 6 are now new contacts who can go into the sales pipeline.
Just 1 sale by my client to 1 of the new prospects will pay for my daily fee.
They are very happy...would you be happy too..?

Andy Mileham
AstonCovert
http://www.astoncovert.com/

Friday 15 October 2010

Business Intelligence UK: Appointment generation service..

Business Intelligence UK: Appointment generation service..: "Does your business rely on face 2 face sales? Does your business model require you or your sales team to meet with prospective clients? If y..."

Business Intelligence UK: Do you have a database of clients or contacts, but...

Business Intelligence UK: Do you have a database of clients or contacts, but...: "We have experience in contacting people on corporate databases, from estate agents to IFA's to solicitors. We work to your specification, b..."

Tuesday 12 October 2010

Malcolm William Archer

I am trying to find any relatives of the above gentleman.
Malcolm William Archer
Passed away in 2004 in Reading, Berkshire.
Born 20/1/1950

Unfortunately, Mr Archer passed away without leaving a will, and unless we can find a blood relative, his estate will pass to the Government.
Please contact me if you have any information which you think might help our probate research.

Andy Mileham

Why do your customers buy from you (part 2)

A simple enough question.
You may THINK you know why they chose to give you their business, but until you ask them you dont know....and the mere process of contacting them can instil a feeling of worth and value in your customers....and no, a questionnaire wont do it. Experience tells us that so few actually get filled out and returned as to make the whole project pointless.
Do you have customers already ?

If so, have you carried out a 'customer experience' review ?

This is where you contact people on your database who either are clients, or at least you have quoted for some work for them.

The ones who are clients should be asked what made they buy from you...a simple but VERY powerful question. You may be surprised at the answer.

The ones who are not clients should be asked why they did not buy from you..again simple but vital.

You get to know whats good/bad about your business and your clients get to feel valued by you, and the non-clients value your question just as much.

This kind of project will grow your business, and is much cheaper than advertising for new business !

We have carried out these projects for many companies, and the results are startling...but clients and non clients alike really appreciate the call.

We often wrap it up in a 'Customer Experience' package which can include database cleansing...

When customers feel that they are being listened to, they can become your greatest advocate...and never need paying !
Contact me for more details

Andy

Friday 1 October 2010

Still unsure about pre-employment screening..?

How much do you know about your new employees..?

I have attached below a link to the BBC news item about a woman who falsely claimed to be a qualified dentist.

I bet whoever employed her wishes they had invested £195 on an indepth background check now.

Imagine the following scenario:

Mr A is recruiting a new member of staff. He decides against spending the £195 fee for an indepth background check on the candidate, Mr X. Mr A congratulates himself on saving the boss £195.

Lets say 3 months after Mr X joins the company, it is plain to everyone that he cannot actually do the job. So, Mr A now begins the long and expensive task of disciplinary action against Mr X, with the end result that he leaves the company 6 months later. Mr A now bitterly regrets not doing the background checks, and worse still, his boss is mad at him.
Mr A now has to restart the hunt to fill the vacancy.
The boss has paid the wrong person for 9 months who didn't actually do the job he was paid to do.
Do you think the boss will insist on an indepth background check now ?

If Mr A had done a background check :

He would have known that Mr X was not qualified for the job and looked elsewhere for a suitable applicant.
Even if Mr X had somehow slipped through the checking system, Mr A would have been insulated against his bosses anger by saying, 'Dont blame me, I paid an outside agency to do a check, and here is their report'.

And all this assumes that Mr X is just incompetent, not a thief or a fraudster or someone who just want to damage your company.

£195 is a small price to pay, when you consider the alternatives.

Read the item below, unless you are from the West Midlands, and have been to the dentist recently..

http://www.bbc.co.uk/news/uk-england-stoke-staffordshire-11434097

Andy Mileham
07775 603025

http://www.astoncovert.com/
http://www.thecovertagency.eu/
http://www.happycustomers.info/

Thursday 30 September 2010

Appointment generation service..

Does your business rely on face 2 face sales?
Does your business model require you or your sales team to meet with prospective clients?
If yes, then you will appreciate the importance of maximising your time in front of customers.
Well so do we, and that's why we have designed an impressive and totally interactive program for you and your sales team to work with when managing time and cleansing operational data bases.
Every appointment we generate will match the profile of your most profitable clients precisely, and you will receive a continuous very high value potential prospects without having to compromise on your current obligations.
Sound too easy? Well we've offer this service so that your sales and business growth really does become easy for you when working with us.
If you are interested please contact us at your convenience.
Regards
Andy, Dave & Nigel

http://www.astoncovert.com/
http://www.thecovertagency.eu/
http://www.happycustomers.info/

Monday 27 September 2010

Do you have a database of clients or contacts, but your sales team dont have the time (or inclination) to contact them..?

We have experience in contacting people on corporate databases, from estate agents to IFA's to solicitors.
We work to your specification, but often it includes:
1) Database cleaning - updating contact info phone numbers/position/email etc
2) Reminder Service - a gentle reminder that you are still around
3) Updates - letting them know whats new with you
4) Customer experience - asking why no business was previously done

Number 4 raises a whole host of possibilities, good or bad, but either way the customer gets to have their say, and you get vital information as to why business was ( or was not ) done. Your client then feels valued and important to you, and you get a new client - everyone wins !

Contact me to discuss day rates.

Andy Mileham
07775 603025

http://www.astoncovert.com/
http://www.thecovertagency.eu/
http://www.happycustomers.info/

Why do customers buy (or not) from you..? Ask the question..!

Do you have customers already ?

If so, have you carried out a 'customer experience' review ?

This is where you contact people on your database who either are clients, or at least you have quoted for some work for them.

The ones who are clients should be asked what made they buy from you...simple but VERY powerful question. You may be surprised at the answer.

The ones who are not clients should be asked why they did not buy from you..again simple but vital.

You get to know whats good/bad about your business and your clients get to feel valued by you, and the non-clients value your question just as much.

This kind of project will grow your business, and is much cheaper than advertising for new business !

We have carried out these projects for many companies, and the results are startling...but clients and non clients alike really appreciate the call.

We often wrap it up in a 'Customer Experience' package which can include database cleansing...

When customers feel that they are being listened to, they can become your greatest advocate...and never need paying !

Andy Mileham
07775 603025

http://www.astoncovert.com/
http://www.thecovertagency.eu/
http://www.happycustomers.info/

Looking for High Net Worth Individuals..?

Historically we are an investigations company, but we realised that we can use our investigative expertise to help uncover potential prospects for a number of businesses.

This can work in 2 main ways:

1) Building a list of prospects who fit your criteria; job title, income, location and age
2) Targeting specific people; owners of certain cars, property landlords, sports/TV personalities

It has worked in the following industries :

Financial services
Car dealerships
Luxury goods
Private aircraft and yachts
Property, both domestic and holiday

I must stress that we are not talking about just supplying you with an old database.
We will source these prospects for you immediately you instruct us, so they will be upto date and relevant to you.

I have recently worked with a top name dealership who asked me to find potential buyers for a very special car (an £175k Brabus) because clearly their database of customers did not fit with this particular vehicle.

I have also been asked to uncover people who have recently got engaged, as a high end diamond supplier would like to contact them.

You probably already have databases, but as ever, how good is the information on it ? When was it last cleansed ? Do the sales team actually use it ?

What we are offering is a few, high quality contacts.

Cost starts at £30 per prospect.
No contract, buy as many or as few as you want, when you want.

5-10 in a month is a good start, you can then evaluate the information, tweak the criteria as necessary on a monthly basis, keep the outlay low and still get a regular supply of quality prospects.

What have you got to lose ?

Regards

Andrew Mileham
07775 603025 

www.astoncovert.com
www.thecovertagency.eu
www.happycustomers.info