Tracing missing people..

We at The Covert Agency are expert people finders.

There are many circumstances in which our investigators are instructed to trace, with the common thread being a need to definitively locate a person, and quickly. Our services as people finders are often engaged in the following circumstances.

·         Tracing debtors

·         Adoption related people finder services

·         Missing beneficiaries

·         International tracing

·         Pension tracing

 The above circumstances can vary from a missing beneficiary under a will to a debtor deliberately seeking to go “underground”. In the latter case, standard database checks will often not suffice, and our investigators have the skills and experience to understand the mindset of deliberate absconders and how to find them quickly and definitively. Consequently, we have established a reputation for locating individuals that others cannot.

We offer a fixed fee  service, and our people finder services are regularly used by leading property companies, solicitors, accountants and Insolvency Practitioners. Our results speak for themselves.

Please contact us now for an immediate confidential discussion either by telephone or by return on this email.

Regards

Andrew Mileham

www.astoncovert.com info@astoncovert.com 07775 603025

 AstonCovert is part of The Covert Agency group

The Covert Agency

info@theagency.eu.com      

 email:      Nigel@happycustomers.info

Office:      01409 281544

Mobile:     07984 406025

 email:    David@happycustomers.info

Office:     01630 672046

Mobile:    07960 131408

AstonCovert Services

Hi all,

I hope you are well..just a short note to let you know that my work could help your clients in a number of ways:

1) Indepth background checks on individuals and companies. It is vital to know as much as possible about people you want to work with, employ or to check tradesmens credentials.
2) We trace missing people...usually for fraud or probate reasons but not always.
3) We also run a Prospect Identification and Lead Generation service for small companies. This means we find out who you should be talking to at a company, and gauge how warm they would be to an approach.
4) Customer Experience Evaluation. We contact your clients, and ask them why they bought from you, and what you could do better...vital information.
5) Database Cleansing and Management. We make your system for collating clients' info more user friendly and make it work for you.

Using projects 4 and 5 above means you dont have to spend money advertising !

If this sounds ok, maybe we should meet for coffee somewhere and have a chat..?
http://www.astoncovert.com/
http://www.thecovertagency.eu/
http://www.happycustomers.info/

Why do your customers buy from you (part 2)

A simple enough question.
You may THINK you know why they chose to give you their business, but until you ask them you dont know....and the mere process of contacting them can instil a feeling of worth and value in your customers....and no, a questionnaire wont do it. Experience tells us that so few actually get filled out and returned as to make the whole project pointless.
Do you have customers already ?

If so, have you carried out a 'customer experience' review ?

This is where you contact people on your database who either are clients, or at least you have quoted for some work for them.

The ones who are clients should be asked what made they buy from you...a simple but VERY powerful question. You may be surprised at the answer.

The ones who are not clients should be asked why they did not buy from you..again simple but vital.

You get to know whats good/bad about your business and your clients get to feel valued by you, and the non-clients value your question just as much.

This kind of project will grow your business, and is much cheaper than advertising for new business !

We have carried out these projects for many companies, and the results are startling...but clients and non clients alike really appreciate the call.

We often wrap it up in a 'Customer Experience' package which can include database cleansing...

When customers feel that they are being listened to, they can become your greatest advocate...and never need paying !
Contact me for more details

Andy

Do you have a database of clients or contacts, but your sales team dont have the time (or inclination) to contact them..?

We have experience in contacting people on corporate databases, from estate agents to IFA's to solicitors.
We work to your specification, but often it includes:
1) Database cleaning - updating contact info phone numbers/position/email etc
2) Reminder Service - a gentle reminder that you are still around
3) Updates - letting them know whats new with you
4) Customer experience - asking why no business was previously done

Number 4 raises a whole host of possibilities, good or bad, but either way the customer gets to have their say, and you get vital information as to why business was ( or was not ) done. Your client then feels valued and important to you, and you get a new client - everyone wins !

Contact me to discuss day rates.

Andy Mileham
07775 603025

http://www.astoncovert.com/
http://www.thecovertagency.eu/
http://www.happycustomers.info/