Do you need a corporate or private investigator?

 

We are private and corporate investigators.

Our work includes:

• Asset checking
• Cohabitation reports
• Tracing missing people
• Surveillance  
• Covert business audits
• Indepth background checks
• Customer experience and franchisee reports
• Benefit fraud
• Matrimonial issues
• Whistleblower assistance
• Probate

As experts in our field we offer case investigation services and evidence assessment services that will allow you to resolve any clients need for information or proof for any case work you are working on.

 

Our expert teams across the UK and Europe are not ex Forces or Police, but are fully trained in the fields they specialise in. We are able to work with you directly offering hourly and daily reporting details in line with any deadlines you may have, should they involve Surveillance, Tracing or Documentation proof. Plus many other areas of current 21st Century Domestic and Business requirements.

 

We are in a position to investigate any business or individuals activities professionally giving you the quality service you would expect from a professional investigation service which has been set up to supply a confidential service such as ours.

 

We look forward to having the opportunity to cover in more detail our professional services, so if you are interested or we can be of immediate service to you please do not hesitate to contact us on 01630672046 Central Office, Berkshire Investigator Mobile 07775 603025 or email info@theagency.eu.com.

 

We are across our multi locations able to help you with any support services you may require.

 

Regards

 

Andrew Mileham (local contact)

07775 603025

 

info@astoncovert.com

David Loades/Nigel Manners

Partners

 

The Covert Agency

info@theagency.eu.com

email:      Nigel@happycustomers.info

Office:      01409 281544

Mobile:     07984 406025

email:    David@happycustomers.info

Office:     01630 672046

Mobile:    07960 131408

An open letter to Guy Buswell, CEO of UKMail

Mr Buswell is clearly an intelligent man and an astute business man.

As can be read in the following article in The Telegraph:
http://www.telegraph.co.uk/finance/markets/2789755/First-class-war-for-Business-Posts-Guy-Buswell.html

UKMail delivers parcels and mail throughout the UK.

Interestingly, in the article above, there is no mention of parcels or customer service.

Have you ever tried contacting them..? I have, and it was many things, but fun it was not.

After calling the 'Customer Contact' number on the website, I was left on hold for 9 minutes and eventually gave up. So I rang a Birmingham number only to be told it was the wrong department, and was given a new number to try.
After dialling that a recorded message informed me that it was incorrect and I should try a third one.
So I tried another Birmingham number, and after much sighing and rolling of eyes, I got the information I needed.

And remember, this was 'Customer Contact'.

The reason for my call was that my client, who had been spending £20,000 a month with UKMail for parcel delivery, had recently changed to an alternative parcel delivery company, and we were surprised that no one from UKMail had contacted them.

I should point out at this stage that my work involves helping my clients improve their customer service, and thus improve as a business and retain their clients. Hence my surprise at the lack of action from UKMail.

I had emailed Mr Buswell on the 17th of December, raising this point, and so far have not even had an acknowledgement from his office. Maybe I should not be surprised, judging by my contact with UKMail so far.

Maybe UKMail can afford to lose contracts worth £240,000pa...maybe they are concentrating on Mail as opposed to Parcels...who knows..?

A brief search on any social media site quoting UKMail will inundate you with horror stories from customers. I suggest any PR companies out there contact UKMail, because they could make a name for themselves by working on this worthwhile project.

I have resorted to this letter because nothing else seems to work, and there is plenty of competition out there for UKMail, but mostly because their customers deserve better.

Lets see if this approach works, and find out if UKMail value their customers at all.

AM

http://www.astoncovert.com/

Edward George Bond of Southampton

We are trying to trace any relatives of the above named gentleman who passed away on 23 February 2010 without leaving a Will.
His last known address was in Southampton and we need to know who should inherit his estate, hence the probate search.

If you can help in any way, please get in contact..

AstonCovert Services

Hi all,

I hope you are well..just a short note to let you know that my work could help your clients in a number of ways:

1) Indepth background checks on individuals and companies. It is vital to know as much as possible about people you want to work with, employ or to check tradesmens credentials.
2) We trace missing people...usually for fraud or probate reasons but not always.
3) We also run a Prospect Identification and Lead Generation service for small companies. This means we find out who you should be talking to at a company, and gauge how warm they would be to an approach.
4) Customer Experience Evaluation. We contact your clients, and ask them why they bought from you, and what you could do better...vital information.
5) Database Cleansing and Management. We make your system for collating clients' info more user friendly and make it work for you.

Using projects 4 and 5 above means you dont have to spend money advertising !

If this sounds ok, maybe we should meet for coffee somewhere and have a chat..?
http://www.astoncovert.com/
http://www.thecovertagency.eu/
http://www.happycustomers.info/

Malcolm William Archer

I am trying to find any relatives of the above gentleman.
Malcolm William Archer
Passed away in 2004 in Reading, Berkshire.
Born 20/1/1950

Unfortunately, Mr Archer passed away without leaving a will, and unless we can find a blood relative, his estate will pass to the Government.
Please contact me if you have any information which you think might help our probate research.

Andy Mileham