Monday, 22 August 2011

Saturday, 9 July 2011

Do you need a corporate or private investigator?

 
We are private and corporate investigators.
Our work includes:
  • Asset checking
  • Cohabitation reports
  • Tracing missing people
  • Surveillance  
  • Covert business audits
  • Indepth background checks
  • Customer experience and franchisee reports
  • Benefit fraud
  • Matrimonial issues
  • Whistleblower assistance
  • Probate
As experts in our field we offer case investigation services and evidence assessment services that will allow you to resolve any clients need for information or proof for any case work you are working on.
 
Our expert teams across the UK and Europe are not ex Forces or Police, but are fully trained in the fields they specialise in. We are able to work with you directly offering hourly and daily reporting details in line with any deadlines you may have, should they involve Surveillance, Tracing or Documentation proof. Plus many other areas of current 21st Century Domestic and Business requirements.
 
We are in a position to investigate any business or individuals activities professionally giving you the quality service you would expect from a professional investigation service which has been set up to supply a confidential service such as ours.
 
We look forward to having the opportunity to cover in more detail our professional services, so if you are interested or we can be of immediate service to you please do not hesitate to contact us on 01630672046 Central Office, Berkshire Investigator Mobile 07775 603025 or email info@theagency.eu.com.
 
We are across our multi locations able to help you with any support services you may require.
 
Regards
 
Andrew Mileham (local contact)
07775 603025
 
David Loades/Nigel Manners
Partners
 
The Covert Agency
email:      Nigel@happycustomers.info
Office:      01409 281544
Mobile:     07984 406025
Office:     01630 672046
Mobile:    07960 131408

Visa and background check verification service...

Retailers often employ members of staff who are non UK nationals. They are a vital addition to the UK workforce, but few employers take the time to ensure that the employee is who they claim to be and hold a valid visa to work here.
If discovered, the employer faces a hefty fine.
Our standard visa checking service costs just £49.50 and takes as little as 48 hours.
We can also do indepth background checks (to verify qualifications and experience etc) from £195.

Andrew Mileham
http://www.astoncovert.com/
http://www.thecovertagency.eu/

Does your retail marketing actually work?

Thursday, 19 May 2011

LG flatscreen TV and its replacement...

My roughly four year old flatscreen TV (37LC2D) seems to be dying.
On switching it on I was greeted by the sound of automatic gunfire. After a few seconds it would revert to normal. A few days later whilst watching a programme, a faint rustling sound could be heard, and then yesterday the screen would turn blank and all sound would disappear.

Now, if you have tried finding a TV repair man recently you will know that there are very few around. When you do get to talk to one, they will blame the TV manufacturers for wanting to build and design TV's that collapse minutes after the warranty has expired, and make finding spare parts very difficult. Clearly manufacturers want consumers to buy more TV's. No shock there.

I was however hoping for a better response from my TV manufacturer, LG.

Let me just explain that part of my work involves gauging how tech brands sell their products instore. If you watched the Secret Shopper programme on Channel 4, you will recall that she went into stores wearing a hidden body worn camera to record the customer experience. Thats what we do.

So, when my TV started playing up, I thought here is an ideal opportunity to see how LG reacts to a real life customer (me) having a product of theirs which is kaput. I got myself noticed by them on a social networking site, and even responded to. They said customer services would contact me. Wrong! Complete silence.

So, now I am giving the opportunity to other manufacturers to sell me a TV. I will visit a number of high street stores to gauge the level of customer service, staff availability and product knowledge and buy a nice new flatscreen television.

 I will consider the top Brands: Sony, Panasonic and Samsung.

Who will not only win my business, but also get to see what its actually like to be a customer and test their instore retail training?

info@astoncovert.com